Privacy Policy - Neat Fitness

New Energy Above Training Privacy Policy

Version 1

This Privacy Policy (“Policy”) describes how New Energy Above Training (“Company,” “we,” “us,” or “our”) collects, uses, and protects the personal data of users (“User” or “you”) of our services, including our website and any related applications (collectively, the “Services”). This Policy applies to all personal data processed by the Company during the operation of the Services.

1. Information We Collect

1.1 Information You Provide:

We may collect personal data that you voluntarily provide to us when using the Services, including but not limited to:

Contact details such as your name and email address when you communicate with us.
Any content or feedback you submit through forms or other communication methods.

1.2 Automatically Collected Information:

We may collect certain information automatically when you use the Services, including:

Functional Cookies: Essential cookies necessary for the functionality of the Services.
Google Analytics: Anonymized data such as pages visited, session duration, and interactions within the Services. All Google Analytics data is anonymized and cannot identify individual users.
Google Search Console: Anonymized data used to monitor and improve our search engine performance.

2. Use of Information

2.1 Purpose of Processing:

We may process your personal data for the following purposes:

To provide and maintain the functionality of the Services.
To improve and personalize your experience with our Services.
To analyze anonymized usage data for optimization and performance improvements.
To communicate with you, respond to inquiries, or provide customer support.
To comply with legal obligations or protect our rights and interests.

2.2 Legal Basis:

We rely on the following legal bases for processing your personal data:

Performance of a contract: To fulfill the services agreed upon with you.
Legitimate interests: To maintain and improve the functionality of the Services.
Consent: For optional uses of your data, which you may withdraw at any time.

3. Sharing of Information

3.1 Third-Party Service Providers:

We may share anonymized data with third-party service providers who assist us in operating the Services, such as Google Analytics and Google Search Console. These providers process data only on our behalf and in accordance with our instructions.

3.2 Legal Compliance:

We may disclose your personal data if required to do so by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or ensure user safety.

4. Data Retention

4.1 Retention Period:

We retain personal data only as long as necessary for the purposes outlined in this Policy or as required by law.

4.2 Data Deletion:

If you request deletion of your personal data or withdraw consent, we will delete or anonymize your data unless we are required to retain it for legal or regulatory purposes.

5. Your Rights

5.1 Access and Correction:

You have the right to access and correct inaccuracies in the personal data we hold about you.

5.2 Data Portability:

You may request a copy of your personal data in a structured, machine-readable format.

5.3 Withdrawal of Consent:

If processing is based on your consent, you may withdraw your consent at any time.

5.4 Objection to Processing:

You may object to the processing of your personal data under certain circumstances, such as for direct marketing purposes.

5.5 Erasure:

You may request the deletion of your personal data under certain conditions, such as when it is no longer needed for the purposes for which it was collected.

6. Data Security

6.1 Security Measures:

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

6.2 Confidentiality:

Our team and third-party service providers are bound by strict confidentiality obligations and access data only on a need-to-know basis.

7. Contact Information

7.1 Data Controller:

New Energy Above Training is the data controller responsible for the processing of your personal data under this Policy.

7.2 Contact:

If you have any questions or concerns about this Policy or how your data is processed, please contact us at:

Email: contact@neatfitness.lu

8. Changes to this Policy

8.1 Amendments:

We reserve the right to update or amend this Policy at any time. Any changes will be effective upon posting of the revised Policy on our website. By continuing to use the Services, you consent to the processing of your personal data as described in the updated Policy.

Effective Date: 18 December 2024